Privacy Policy

1. Who we are

LingoDish is a digital platform that helps restaurant operators train kitchen staff by providing multilingual recipe and menu management tools. This privacy policy explains how we collect, use, and protect your personal data when you use our website and application.

Controller: LingoDish · Contact: lingodish@gmail.com

2. Data we collect

We collect only the data necessary to provide our service:

• Contact form — name and email address when you reach out to us.
• Account data — username and encrypted password for restaurant accounts.
• Usage data — browser type, device type, pages visited, time of visit (collected via cookies).
• Language preference — stored locally in your browser to remember your selected language.

We do not collect payment data directly. Payments are processed securely by our payment provider.

3. How we use your data

• To respond to contact form submissions and provide customer support.
• To allow restaurant staff to log in and use the kitchen application.
• To improve the website based on anonymous usage statistics.
• To remember your language preference between visits.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies

We use the following types of cookies:

• Necessary cookies — required for the website to function correctly (e.g. session management, language preference). These cannot be disabled.
• Analytics cookies — anonymized data to understand how visitors use the site. Only set if you click "Accept all" in the cookie banner.

You can withdraw your cookie consent at any time by clearing your browser's local storage or by using your browser's privacy settings.

5. Data retention

Contact form data is retained for up to 12 months. Restaurant account data is retained for the duration of the active subscription plus 90 days after cancellation. You may request deletion at any time by contacting us.

6. Your rights (GDPR)

If you are located in the European Union, you have the following rights under GDPR:

• Access — request a copy of the data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data ("right to be forgotten").
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interest.

To exercise any of these rights, contact us at lingodish@gmail.com. We will respond within 30 days.

7. Data security

We implement industry-standard security measures including encrypted connections (HTTPS), password hashing, and access controls. No system is 100% secure, but we take reasonable precautions to protect your data.

8. Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the date of last update noted at the top.